Personal data protection and privacy

We have to process your personal data if you, as a customer, have expressed an interest in our services, in order to communicate the possibilities and conditions of providing service (including analysis of the enviroment, solution architecture design, verification of suitability of the proposed solution in specific customer conditions, etc.), as well as negotiations on contractual terms.

We may process your personal data without your consent, as this is necessary, as based on your request it is necessary to take measures before concluding the contract (these are so-called pre-contractual relationships).

For the duration of the communication regarding pre-contractual relations, nevertheless 1 year at most.

If you are interested in ordering the services offered in our portfolio, we are forced to process your personal data in order to properly receive and process your order, but also provide you with ordered services, deal with complaints, terminate the contractual relationship and perform other activities and related actions.

We may process your personal data without your consent, as this is necessary for the proper performance of the contract you have entered into with us.

For the duration of the contract and 4 years after its termination.

We also conduct a general survey of potential customers and contractual partners from our own network of contacts, from public sources (standard business contacts listed on the websites) or received in personal communication with a request for further contact, as well as contacts who have subscribed to the newsletter or participated in events or other marketing promotions, or whose personal data has been provided by persons participating in the Qlik Group, and we keep records of potential and existing customers and contractual partners, including activities performed in order to acquire and retain such a customer and/or contractual partner.

We may process your personal data also without your consent, as our legitimate interest allows us to do so, which is to increase the saleability of services in our portfolio and to develop our business, to establish cooperation with a potential customer or contractual partner, to reduce the administrative burden associated with business development and at the same time to ensure that those potential customers and contractual partners who are not interested in the offered services or cooperation are not contacted more than once.

For the duration of communication with the potential customer and the contractual partner and for the duration of the contractual relationship with the existing customer and the contractual partner and 3 years from the termination of this contractual relationship.

If you have already purchased services from any company of the EMARK Group in the past, we are also interested in offering you the option of purchasing another similar service, which is in our portfolio. Therefore, we will send you an offer of such similar services that you might be interested in. This is the so-called direct marketing.

We may process your personal data without your consent, as our legitimate interest in the increase of the saleability of our services and demand of our services allows us to do so, in relation to customers who have already purchased services from us and who, in our opinion, may reasonably expect that we will offer (send) them such additional information about similar services from our portfolio. You always have the right to object to your direct marketing processing.

For the duration of the contractual relationship with us and 5 years after its termination.

Even in cases where it is not direct marketing (e.g. you are not yet our customer or we want to offer you services that are not similar to the services you have purchased from us), we are interested in informing you about news, offers, invitations to events, trainings or special events and promotional offers. We plan to communicate such information via telephone, email, through social media, or by any similar way.

We can do so only if you give us your consent to the processing of personal data.

For the duration of the consent, which you can withdraw at any time, but no later than 5 years from the granting of the consent (after expiration of this period we may request your consent again, and you are free to decide whether or not to grant it).

If you register for a seminar, webinar, training, conference or other event, or if you show interest in testing any of our services, we need to process your personal data so that we can ensure your participation in such an event or make the required service available to you, namely including the associated feedback and satisfaction survey. If it is necessary to ensure access control for events where the number of participants is limited or there is a paid event for registered participants, an attendance list is also drawn up at events.

Your consent is not required in this case, as by expressing an interest in participating in an event or testing one of our services, a contractual relationship is being established, within which we will ensure your participation, or testing the service on your part and perform related activities.

For the duration of the event, or the possibility of testing the service and 1 month after their termination.

With your consent, we are interested in making photos and/or videos that capture your image. We will use these photos and /or videos to promote our actions and activities, in particular by publishing them in advertising and promotional materials, in the media (television, radio, print), on the website, in posts and in paid advertising on social networks (especially LinkedIn, Facebook, Instagram), e-mails, newsletters and Google search.

We can do so only if you give us your consent to the processing of personal data.

For the duration of the consent, which you can withdraw at any time, but no later than 5 years from the granting of the consent (after expiration of this period we may request your consent again, and you are free to decide whether or not to grant it).

We are also interested in making photos and/or videos that capture your image, but only remotely or within a larger number of people, making your identity less recognizable. We will only use these photos and/or videos to promote the activity in which your image was captured (e.g. participation in a certain event organized by us, e.g. a workshop), in particular by publishing them in advertising and promotional materials, in the media (television, radio, print), on the website, in posts and in paid advertising on social networks (especially Facebook, Instagram, YouTube), in e-mails, newsletters and in Google search.

Your consent is not required for such processing, as we necessarily need these photos and/or videos to promote the event or activity you are participating in and which is related to our business (it is our legitimate interest) and the photos and/or videos are taken remotely or within a larger number of people, which means that your appearance will be more difficult to recognize. In addition, you will always be able to avoid capturing your image, and if this happens, but you would not be interested in being in the photo and/or video, you can contact us at any time and we will arrange for your image to be deleted or the photo and/or video not to be published, if it would be possible on our part.

For a period of 5 years from the production of the photo and/or video, unless you have previously successfully objected to such processing.

In some cases, we are interested in creating and publishing articles, blogs and other advertising and marketing materials that contain your personal data (e.g. as the author of the article, or as a provider of references or other statements).

If we have a contract with you for this purpose (e.g. a contract for work and a license agreement), we do not need your further consent to the processing of personal data.

However, if we do not have a contract, the only legal basis for such processing of personal data is your consent.

For the duration of the contract or for the duration of the consent, which you can withdraw at any time, but no later than 5 years from the granting of the consent (after expiration of this period we may request your consent again, and you are free to decide whether or not to grant it).

If you are our supplier, external worker or other contractual partner (e.g. vendor, Qlik partner, OEM partner), we need to process your personal data, which is necessary for the performance of the contract we have concluded with you, especially so that we can communicate with you about the terms of the contract, conclude it, and then perform it properly or terminate it if necessary.

We may process your personal data without your consent, as it is necessary for the proper performance of the concluded contract.

For the duration of the contract and 4 years after its termination.

We also need to share your personal data between the EMARK Group companies, in order to solve the internal administrative activities of the EMARK Group, as well as for faster, more economical and efficient care of customers and contractual partners. In this case, your personal data may also be transferred to third countries (e.g. Australia).

We also need to share your basic personal data with Qlik Group companies (particularly with the American company QlikTech Inc. or Zift Solutions, Inc.) in order to secure sales of Qlik solutions, process orders and customer inquiries, or the need to prove performance execution that is provided by some of the Qlik companies or funded by them. In this case, your personal data may also be transferred to third countries (e.g. the USA).

We do not need your consent to process your personal data for this purpose, as our legitimate interest and the legitimate interest of third parties (Qlik Group companies) allow us to do so, which is an interest to share basic data about customers and other contractual partners within the EMARK Group companies due to the need to address the internal administrative activities of the EMARK Group, as well as for faster, more economical and efficient care for customers and contractual partners, as well as for the efficient sale of Qlik solutions, processing of orders and customer inquiries, or the need to prove the execution of performance that is provided by some of the Qlik companies or funded by it.

For the duration of the contractual relationship between the customer/ contractual partner and one of the EMARK Group companies and 4 years after its termination.

If you are only the contact person of our customer or another contractual partner (e.g. his statutory body, employee or external worker), we process your personal data, which is necessary for the performance of the contract we have concluded.

In this case, we do not need your consent, as your personal data have to be processed so that the contract under which you were listed as a contact person can be properly performed, and thus our legitimate interest and the legitimate interest of our contractual partner of whom you are the contact person, is to ensure the proper and timely performance of such a contract.

For the duration of the contract and 4 years after its termination.

As an accounting entity, we keep accounting records in accordance with the relevant generally binding legal regulations, and for this reason we have to also process some of your personal data that is recorded in the accounting records (e.g. incoming and outgoing invoices, cash desk management records).

We process your personal data for this purpose without your consent, as this is necessary for us to comply with our legal obligation to keep accounting records properly and to fulfil the obligations associated with it.

For a period of 10 years since the preparation of the accounting document.

We also have obligations in the area of tax regulations, especially according to the Income Tax Act and the Value Added Tax Act, therefore we have to process your personal data even when the tax regulations require us to do so.

We process your personal data for this purpose without your consent, as this is necessary in order to comply with our legal obligations under tax regulations.

According to generally binding legal regulations, usually for a period of 10 years since the preparation of the tax document.

As part of our activities, we monitor and control compliance with legal regulations, procure legal matters and, if necessary, assert and enforce our rights and claims, or defend against the asserted and enforced rights and claims of third parties.

We may process your personal data without your consent, as this is necessary in order to assert and enforce our rights and claims, or to defend properly against the asserted and enforced rights and claims of third parties, in accordance with applicable generally binding legal regulations. This is our legitimate interest.

During the existence and enforceability of rights and claims (in particular until the claim is time-barred).

We also keep a database of received and sent mail and other records within the registry according to Act no. 395/2002 Coll., in which your personal data may be placed, if you are e.g. consignment addressee or receiver.

We process your personal data for this purpose without your consent, as this is necessary in order for us to comply with our legal obligation under the applicable law.

According to the periods set by us, which are based on legal regulations or the length determined by us, which meets the requirement of minimizing the storage period, in normal correspondence, however, mostly 3 years. If it is not clear to you for how long we process your personal data, it is possible to contact us for this purpose at any time.

In some cases, we create statistics from personal data to evaluate the results of our activities, while in this process personal data is anonymized and the results of statistics contain only data that cannot be assigned to a specific individual.

We believe that we do not need your consent for the stated processing of personal data, as we produce statistics from already available personal data, which is legitimately processed for other purposes, and therefore the production of statistics from them is only a derived purpose.

During the production of the relevant statistics, the result of which is the creation of statistics of anonymized data.

In order to ensure the functionality and security of our website and its correct loading in your Internet browser, we use the so-called necessary cookies enabling to implement the basic functionality of the website.

We process your personal data because we are interested in ensuring the proper functioning of the website and its basic functionality. Therefore, we may process this data without your consent.

For the duration specified in the “Cookies” text published on the website.

Because we want to make the use of the website more pleasant and efficient, we also use other cookies, which are not necessary for the proper functioning of the website, but are used, for example, to better tailor ads to your interests, analysis and generate statistics so that we can adjust the website for better functioning. We also use third party cookies, e.g. Google.

We may only process this data with your consent, which you will give us when you visit the website, and you can choose whether or not to allow cookies. At the same time, you are entitled to withdraw such consent at any time.

For the duration specified in the “Cookies” text published on the website.

We have published several contact forms and chat on our website, through which you can contact and address us (e.g. to answer a request or question about our services, support or help (helpdesk), request and download a demo version of selected services or a specific service (product), downloading marketing or business material (e-book, whitepaper, etc.), etc.). For this reason, we have to also process your personal data, which you provide in the form or chat, or which you make available to us on the basis of further communication, for the purpose of processing the relevant inquiry.

We do not need your consent to process your personal data for these purposes, as we consider your inquiries to be requests concerning pre-contractual or contractual relationships.

In the case of the form with which you request to receive the newsletter, resp. you agree to the marketing activities your consent will be required to process your personal data.

For the duration of the relevant inquiry.

In the case of the newsletter form resp. when you agree to marketing activities for the duration of the consent, which you can withdraw at any time, but no later than 5 years after the consent is granted (after expiration of this period we may request your consent again, and you are free to decide whether or not to grant it).

If you contact us with an application for employment (e.g. via a form designed for this purpose), we process your personal data for the purposes of assessing your CV or other data you provide in this context, as well as for the purposes of the selection procedure and related communications associated with recruitment, including informing you of your success/success as a job applicant.

If you contact us with an application for employment for a specific job opening (position), we process your personal data without your consent, within the framework of so-called pre-contractual employment relationships.

If you apply for a job without us having a specific job opening for which you are applying, or if you want us to keep your personal data for any future job openings, we can only include you in the applicant database if you give us your consent to do so.

In this case, we keep your data for the duration of the selection procedure and for 3 years after its termination, in case certain legal claims arise in connection with the selection procedure that would need to be proved or disproved.

In the latter case, we will retain the data for the duration of the consent, which you may withdraw at any time, but at the latest for 2 years from the date of consent (after which time we may request consent from you again, at your discretion, whether or not you choose to give it).

As we are interested in developing our activities and ensuring the widest possible awareness of our activities, we have set up our own fan sites, user accounts or channels on social networks (e.g. LinkedIn), through which you can obtain information about our activities, whereby you can comment, share or like our posts. We will only process your personal data for the purpose of managing and administering fan sites, user accounts and channels, and obtaining anonymized statistics.

We may process this personal data for this purpose without your consent, as we believe that you can expect us to manage and administer the fan sites, user accounts and channels, which is inextricably linked to the processing of personal data of those users who became our fans, commented on or shared our post, or otherwise engaged in activity on our fan page, user account, or channel. In the case of compiling statistics, these are made available to us by social network operators only in an anonymized form, and in view of the above we consider that we do not need your special consent to make them available and process them; this does not affect the responsibility of the relevant social network operator for the processing of your personal data, which is the basis for the creation of these statistics.

For the duration of the fan site, user account, channel, no later than 5 years from the start of personal data processing.

Because we care a lot about data protection and information security in our organization, we may also process personal data because it is necessary for IT security, security incidents, and other IT management issues.

We can do this without consent, as our interest is to protect information systems, and therefore your personal data as well. In this case, we process data mainly about your IP address.

For the time necessary to ensure the monitoring of the security incident, at the latest for a period of 6 months.

We are interested in properly fulfilling all obligations in the field of personal data protection, and therefore we also process your personal data if it is necessary for handling inquiries, requests, security incidents and fulfilling obligations under the GDPR and the Act.

We may perform the said processing of personal data without your consent, as this is necessary in order to comply with our obligations as an controller under the GDPR and the Act.

For a period of 5 years from the creation of the output.