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ChatGPT is not enough: How to achieve real growth with AI data analytics and agents

You will also see a real example of using AI in customer data analysis in a Slovak bank.

2025-06-19

Why attend?

AI is not just about asking questions and finding answers. In the webinar, we will explain what MCP frameworks are, why they are key for communication between AI agents, and how they will fundamentally impact the full use of AI and automation at the enterprise level. You will learn what prerequisites need to be met for successful AI deployment at scale and what opportunities – as well as risks – AI can bring to your company.

Practical example: AI and text data extraction

In the second part of the webinar, we will present an AI solution we developed for a Slovak bank – focused on extracting text data from customer communications (calls, emails, chats, social media…). We will show how AI can effectively identify key topics, track sentiment, detect risk situations, and create new business opportunities.

Who is the webinar for?

For business leaders of mid-sized and large companies, CIOs, CTOs, CDOs, and managers who want to effectively use AI in their teams and gain a competitive advantage. The second part will be especially beneficial for leaders of customer teams, marketing, or sales.

Consent to the processing of personal data:
What will you learn?
Who is the webinar for?

Speaker

Róbert Šrotýř

Chief Business Officer, EMARK

Radovan Oreský

Chief Data Officer,
EMARK

Webinar program

MCP Framework and AI agents – the foundation for practical use of AI

  • What MCP Framework is and how it supports the deployment of AI agents

  • What technical prerequisites are required for successful use of AI

  • What risks and opportunities AI agents bring to companies

Practical demo – AI and text data extraction

Demonstration of a real AI solution for a Slovak bank

  • Analysis of customer communication (calls, emails, chats, social media)
  • Alerts for risky expressions and customer dissatisfaction
  • Sentiment analysis (overall and ongoing)
  • Identification of cross-sell/up-sell opportunities and prediction of customer churn

Discussion and Q&A

Space for your questions and our answers

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